DataOps Support

DataOps.live provides support during regular business hours from Monday to Friday.

Get support - to create your support tickets or track their progress, go to our Support Portal.

Check out the Customer Support documentation to learn more about the support flow. For other support-related questions, reach out to our support team by email.

Find answers in our documentation - search for information on our documentation site by using the search top-right ↗ or head to the frequently asked questions in the FAQs section.

Learn what's new - to get updated on the changes in a given release, head over to the Release Notes section.

Support statements - find answers to questions in our standard Support Statements and take note of the weekly Maintenance Window.

Service Level Agreement (SLA) - find details about DataOps.live commitment on availability and SLA in Availability & SLA.